FAQ's / Help

You will receive a 100% refund if you cancel your reservation SOONER than 48 hours before your arrival date. If you cancel with LESS than 48 hours before your arrival date, you will receive a 50% refund

30X30X12 inches

One of the reason we feature Baby Jogger City Mini strollers is that they fold up so compactly. This is so important when getting on and off and using Disney transport.
It is also important when the stroller is in the trunk of your car!

31X25X10 inches

One of the reason we feature Baby Jogger City Mini strollers is that they fold up so compactly. This is so important when getting on and off and using Disney transport.
It is also important when the stroller is in the trunk of your car!

We feature the Baby Jogger City Mini series so they are smaller and narrower than full sized strollers. The maximum weight for the strollers is 50 pounds per child and the manufacturer suggests that the stroller is suitable for infants-5 year olds. A child more than 50 pounds or taller than 45 inches may not be comfortable in our strollers.

- The seat on the City Mini Single is 13 inches wide.
- The seats on the City Mini Double are each 12 inches wide.

We thoroughly check to make sure that the stroller is fully operable prior to every rental.

- Magic Strollers are thoroughly steam cleaned and sanitized before each use.
- We proudly use commercial grade cleaning and sanitizing products provided by ECOLAB.

Under our terms and conditions, you are responsible for the loss of the stroller during your rental period. The replacement cost for a single stroller is $225 and the replacement cost for a double stroller is $350.

If your rental stroller is stolen, please contact us immediately and we will get a replacement stroller to you as quickly as we can. If you have included theft/damage insurance with your reservation, there will be no charge, otherwise, we will charge you the replacement cost for the stroller before delivering a replacement.

This insurance costs $25 for the length of your rental. It must be purchased prior to the delivery of your stroller. It will cover the cost of your stroller in the event that it is stolen or damaged during your rental.

Your Magic Stroller will have a 4x6 inch card attached to the handle bar with your name, arrival date and resort on it to help you identify it. There will also be a card on the canvas bag that the stroller arrives in.

Each Magic Stroller comes with a "parent console" attached which includes a cup holder, insulated cooler pouch and an additional storage pouch for a cell phone, keys or wallet. We do not provide car seat adaptors or child trays.

We currently offer rain covers on request at no charge. We have limited quantities and can't guarantee that you will receive one with your stroller rental. If you would like a rain cover, you should request on in the special notes section of the order form.

We do indeed. But in America they are almost universally called strollers. So if you would like to rent a baby carriage, a push chair or a baby buggy, you’ve come to the right place.
Who was it that said “England and America are two countries separated by a common language”? (George Bernad Shaw, but then again, he was Irish)

We reserve the right to charge an additional $25 cleaning charge for strollers returned in an excessively dirty condition.

You are responsible for any damage (other than normal "wear and tear") to your stroller during your rental period unless you have chosen the optional theft/damage insurance.

Your credit card will be charged 14 day prior to your arrival.

When you make a reservation, you will receive a confirmation e-mail detailing the terms of the rental. At the bottom of this e-mail will be a special link that will allow you to edit you rental to change resorts, arrival dates, etc.

If it essential that you have your stroller early in the morning, you should consider having it delivered the day before. An extra day costs $8 for a single stroller and $9 for a double stroller.

We need plenty of time to pick strollers up, clean them and sanitize them for the next family so it is essential that your stroller be back at bell services at your pick up resort no later than 2:00 pm. If you need it after this time, you should reserve your stroller for an extra day ($8 for a single stroller and $9 for a double stroller). We reserve the right to charge you for additional day if the stroller is not returned by 2:00pm.

Magic Strollers come in a variety of colors including beige, red and black. We can't guarantee requests for specific colors.

We deliver to most resorts in the Orlando attractions area. If you don't see your resort listed, contact us and we'll confirm whether we serve that resort. All Disney resorts are listed under "D."

There are many rental subdivisions in the area that we serve. If they have a central clubhouse with convenient operating hours, we list these subdivisions on our site as a delivery location. Otherwise, I'm sorry but we cannot deliver your rental stroller to a private home. If you have a question about a specific address, please contact us.

There is a clip on the rear of the Magic Stroller seat that lets you adjust the seat from being upright to a full reclining position.

Magic Strollers are dropped off at the bell services stand at your resort. A text message will be sent to your cell phone when your stroller is delivered.

Strollers are delivered the morning of your arrival at 10:00 am.

All Magic Strollers are delivered folded up in a black canvas travel bag. This insures the cleanliness of your rental stroller and is makes it easier to carry to and from your room. Please do NOT leave the travel bag in the resort luggage room. And please place the stroller back in its bag when you return it.

When you take your single stroller out of its protective bag you will need to attach the two rear wheels. The rear wheels are in marked compartments inside the travel bag and are very easy to put on and take off.

Once you have finished with your rental stroller please put it back in the black travel bag and drop it off at bell services at your resort as you depart. We will collect it from there. Please DO NOT leave it in your room.

When placing a single stroller back in its travel bag, it will be necessary to remove the two rear wheels and place them in the marked compartments inside the travel bag.

Your stroller must be dropped off no later than 2:00 pm on your departure date. We reserve the right to charge you for additional day if the stroller is not returned by 2:00pm.